Apple’s iOS 7 update may have caused web outage

Apple’s new update was so popular it might have disrupted Internet access university-wide on Wednesday.

Ohio University restored Internet access Wednesday afternoon after an outage across campuses kept students and faculty from logging on. The Internet went down at about the same time Apple’s new mobile software, iOS 7, became available in the area, but it’s too soon to determine whether the two incidents are related, said Sean O’Malley, OU’s Information Technology communications manager.

“It’s way too early to talk about what causes this kind of thing. They happen to be close to each other, but with this kind of thing that’s an easy conclusion to jump to,” O’Malley said.

When the Internet first failed, officials sent a university-wide email asking people to wait to download the new software to avoid any other potential delays in bringing the Internet back online.

OARnet, the Internet service provider for all public universities in Ohio, warned OU of the Internet problems experienced Wednesday throughout the nation.

“They were seeing this as a very widespread issue and not just limited to our area,” O’Malley said.

The Office of Information Technology spent about 1.5 hours connecting its Athens campus and regional branches to the Internet. Officials spent about another hour putting its residence halls back on the grid.


sj950601@ohiou.edu
@SaraJerde

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