University working to solve Internet problems

UPDATE 3:30 p.m.: Internet access has been restored to academic buildings and regional campuses. The Office of Information Technology is fixing the Internet in residence halls building by building throughout the next few hours.

It's too early to tell whether the problems were related to the iOS 7 software release, said Sean O’Malley, OU’s Information Technology communications manager, in the email.


Ohio University’s Internet access is problematic, but the Office of Information Technology is working to remedy the situation.

In a university-wide email, students were asked to wait to download iOS 7, Apple’s new software upgrade, to potentially prevent further delays.

“On the odd chance that this is related to the iOS 7 update release, please consider waiting to download your copy until the current issues are resolved,” O'Malley said.

The email didn’t specify how long it would take the university to troubleshoot.

"According to OIT, this is widespread. Some users may be able to get to some sites, but it is essentially affecting everyone who is on an Ohio University campus," said Katie Quaranta, OU spokeswoman.

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